Privacy policy

Last Updated: August 18, 2026

ROVET (“ROVET,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, create an account, place an order, contact us, or otherwise interact with our services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, when we may share it, and the choices available to you.

1. Information We Collect

We may collect information you provide directly to us, including:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Account login information
  • Order and purchase information
  • Payment and transaction information
  • Product preferences
  • Information you provide when contacting customer service
  • Information you submit through forms, surveys, reviews, or other website features

We do not intentionally collect sensitive personal information unless it is necessary to provide a service and you voluntarily provide it.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Products viewed
  • Referring website
  • Date and time of visits
  • General website usage information
  • Information about how you interact with our website

This information helps us understand how visitors use our website and improve our services.

3. Cookies and Similar Technologies

ROVET may use cookies, pixels, tags, and similar technologies to help our website function properly and improve your shopping experience.

Cookies may be used to:

  • Remember items in your shopping cart
  • Remember your preferences
  • Keep you signed in
  • Understand website traffic and usage
  • Improve website performance
  • Provide relevant advertising
  • Measure the effectiveness of marketing campaigns

You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect the functionality of our website.

4. How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Process payments
  • Deliver products
  • Provide order confirmations and shipping updates
  • Manage customer accounts
  • Respond to questions and customer service requests
  • Process returns, refunds, and exchanges
  • Improve our website, products, and services
  • Personalize your shopping experience
  • Send marketing communications when permitted
  • Provide promotional information
  • Prevent fraud and unauthorized transactions
  • Maintain website security
  • Comply with legal obligations
  • Enforce our terms, policies, and agreements

5. Marketing Communications

If you choose to subscribe to ROVET marketing communications, we may send you information about:

  • New products
  • New collections
  • Promotions
  • Special offers
  • Brand updates
  • Other relevant ROVET news

You can unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the email.

Unsubscribing from marketing communications will not prevent us from sending important transactional messages, such as order confirmations, shipping notifications, refund confirmations, or other communications relating to your purchases.

6. Payment Information

Payments may be processed through third-party payment providers.

ROVET does not need to store your complete credit or debit card number to process your order. Payment providers may collect and process payment information according to their own privacy policies and security practices.

We encourage you to review the privacy policies of the payment providers you use.

7. Sharing Your Information

We may share personal information with trusted service providers when necessary to operate our business and provide services to you.

These may include providers involved in:

  • Payment processing
  • Order fulfillment
  • Shipping and delivery
  • Website hosting
  • Website analytics
  • Customer support
  • Email marketing
  • Advertising and marketing
  • Fraud prevention
  • Information technology
  • Business operations

Service providers are expected to use personal information only for the purposes necessary to provide their services or as otherwise permitted by law.

We do not sell your personal information as a standalone product.

8. Legal Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable laws or legal processes
  • Respond to valid legal requests
  • Protect our rights or property
  • Protect the safety of our customers, employees, or others
  • Investigate fraud, security issues, or unauthorized activity
  • Enforce our policies or agreements

9. Business Transfers

If ROVET is involved in a merger, acquisition, reorganization, financing, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction.

Any transferred information will remain subject to applicable privacy protections.

10. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

For this reason, we cannot guarantee absolute security of information transmitted to or through our website.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and transaction records, resolving disputes, preventing fraud, complying with legal requirements, and enforcing our agreements.

When information is no longer required, it may be securely deleted, anonymized, or otherwise disposed of in accordance with applicable requirements.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, services, or social media platforms.

ROVET is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policies of third-party services before providing them with personal information.

13. Children's Privacy

ROVET's website and services are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps to remove the information.

14. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request information about how your personal information is used or shared
  • Withdraw consent where processing is based on consent
  • Opt out of certain marketing communications
  • Exercise other rights available under applicable privacy laws

To make a privacy-related request, please contact us using the information below.

We may need to verify your identity before completing certain requests.

15. Do Not Track

Some web browsers offer a “Do Not Track” feature that allows you to communicate a preference regarding the collection of information about your online activities.

Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to all such signals.

16. Changes to This Privacy Policy

ROVET may update this Privacy Policy from time to time to reflect changes to our services, business practices, legal requirements, or privacy practices.

When we make changes, we will update the Last Updated date at the top of this policy.

We encourage you to review this page periodically to remain informed about how we handle personal information.

17. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

ROVET
Email: info@rovetofficial.com
Phone: +1 (507) 319-1997

Store Address
3046 Rose Heights Dr SE
Rochester, Minnesota 55904
United States